To return your product using USPS, you should mail your product to: Twin Birch LLC, PO Box 541615-1615, Waltham MA 02454, United States.

To return your product, and you use UPS or FexEx, you should mail your product to: Twin Birch LLC, 776 Main St, PO Box 541615, Waltham, MA 02454-1615, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

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